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TomTom XL IQ Routes Edition Satellite Navigation Unit Europe |  | Brand: TomTom
Category: CE
List Price: £183.90
Buy New: £121.99
as of 3/9/2010 21:37 CDT details
You Save: £61.91 (34%)
New (6) from £121.99
Rating:  reviews
Sales Rank: 264
Media: Electronics
Batteries: 1
Size: 1
Shipping Weight (lbs): 0.4
Dimensions (in): 6 x 5.2 x 3
MPN: 1EM0.002.01
Model: 1EM0.002.01
UPC: 636926026796
EAN: 0636926026796
ASIN: B0024NL1H2
Release Date: April 22, 2009
Availability: Usually dispatched within 1-2 business days
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| Features:
| • | TomTom XL IQ Routes Edition Navigation System | | • | XL 4.3 inch Widescreen Display: See more and dri | | • | Pre-Installed Maps of Europe: Your device comes | | • | TomTom Map Share Technology: Make corrections to | | • | EasyPort Mount: Your EasyPort mount folds neatly |
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| Customer Reviews:
 Great product, poor computer software, very poor customer service July 18, 2009
Mr. Stephen A. Ransome
235 out of 237 found this review helpful
After looking at a few comments on this product I find myself in agreement with many of the positive and even some of the negative.
To expound on this, I purchased the XL IQ routes ed (Europe)last Saturday for a trip around Spain next month, with the thought that I'd best get hold of one early enough to get used to the device as a) I had never owned a sat nav before (having been blessed with a pretty good personal GPS and the ability to read a map). and b) having been in cars with others who have used these devices I was concerned they may be more distracting than useful.
I picked this product based on reviews of others and a 5 minute demo from a friend, which to be honest made it look indespensable, even for the things that are often never mentioned about the device, such as the help section, which one would assume is a how to guide, but is infact a set up to get the nearest hosptial/ doctor whether driving or walking even including a first aid guide. Although I've not had to use these features, so cannot advise if any good, what a great feature!
My first trip was a known trip and on the whole it marked the way I would choose, but it still managed to save me 30 minutes off a regular journey time by throwing me down a couple of country lanes, so by now seriously impressed with the device.
So the next thing I do the same as everyone does is connect the device to their PC to make sure they have the latest maps, cameras et al.
As soon as you connect it, it installs the software already pre-loaded on the device (a really nice feature, no disc to lose woohoo!) as soon as it this application is installed (called tom tom HOME) it asks if you would like to update.
!!!IMPORTANT!!!
CLICK CANCEL, DO NOT UPDATE UNTIL YOU HAVE MANUALLY BACKED UP THE DEVICE.
that is the message you should be shown first, how aleading manufacturer of such a product can get you updating before you've backed up a working machine is unbelivable, but just a sign of today I feel, in that once they have your money they no longer care.
Of course, I was not aware and like most clicked the update button, all is well, I disconnect the device turn it on and woohoo a nice tom tom shaped paper weight.
I then spend a week battling customer services, to get this working as I cannot return the device due to it being software and excluded from 28 day returns policy.
In the end I fixed the device myself, as customer service just insisted on forwarding me pre-prepared scripts that were not able to resolve the issue. I'll not go into how I fixed it but I did have to format it and start from scratch, re-installing applications and maps, which athough I'm capable is not something I feel I should have been doing.
Anyway now the device is backed up and working and in summary it is a great product and I would highly recommend it.
Just make sure you back up the device manually before updating (guide on tomtom website) and you should be golden.
 Almost perfect - 4.5 stars May 1, 2009
C. Fackrell (York, UK.)
167 out of 170 found this review helpful
This is my second TomTom navigation unit. My first was the original TomTom GO, which I gave to my father just over 2 years ago as the new company car I was given had a navigation unit in it. How I missed the TomTom! You miss the 3D-style intuitive display, the easy tap screen entry. Well, the new XL iq Routes European Edition is just great! It has a really clear display with a non-reflective surface, which is much better that the old TomTom GO shiny-screen.
The display is bigger and the unit is far quicker and more responsive to the satellite signals. I have noted some small map errors when I was in Edinburgh recently. The TomTom was trying to make me turn right into a road that was not there, it was 50 feet above me (North Bridge). I tagged the point on my unit (it says you can do this) with the intention of advising when I upgrade the maps on my computer. I have no idea where the 'tag' point went to? I browsed the map and manually advised but this feature is very cumbersome and probably not as intended, it certainly was not as I had inferred the feature. I will ask TomTom about this but the question is so obscure it may not be understood. But for this small quirk I would give it 5 stars.
I never use the voice for navigation or have need of a bluetooth link to my mobile 'phone (I use a Jabra earpiece), so those features are not needed from the product portfolio. This unit has no Bluetooth and if it had no sound it would be cheaper and for me better too.
The speed travelling and road limit on the bottom of the screen is an excellent addition.
I am yet to use it in Europe but all being well it will be as good there as here. The screen mount is wonderful, being both very solid and quick to attach and detatch.
I wholeheartedly recommend the unit. It is quick, simple, intuitive and accurate.
XL IQ Europe June 5, 2009
Mr. K. Rutter
46 out of 47 found this review helpful
A very simple and straight forward device to use, which is what you want when none technical people have to use it - kind of point and shoot. Like the Easyport feature big improvement over old cradles, have previous borrowed parents old TomTom One with old bracket and found it more awkward when removing and storing or taking out of the car. The new mount is very small in profile, but works very well. Like previous reviews, the maps aren't the most up to date, I've found new roads that are over 2 years old not on the system. The only real problem I had was with updating the map, which you can do for free within 1st 30 days. A big word of warning, before undertaking this make sure you back up your device onto your computer. I had massive issues with downloading the update. A previous reviewer mentioned 4 hours, mine took over 6 hours and then crashed, leaving my device with no map. (My broadband is reasonably fast and PC is too). The process had removed the old map, but hadn't installed the new one on the device, it was on the computer. After an hour of trying various methods of re-installing they all failed so I contacted TomTom support, they eventually came up with a solution which didn't quite work, but I found a different way that worked. They kept telling me that I should have backed up the device 1st and that the issue was down to my ISP, but I have no issues with other non-TomtTom downloads. All now operating fine, but for a few hours I did have a blank Sat Nav system! Personally I think they should include a quick start manual highlighting these sort of things instead of being tight fisted and relying on PDF guides.
Pro - simple and you know what you are getting with TomTom,Easy Port also good.
Negs - Not most up todate maps, long download time for map updates
Would recommend
Smart unit but not flawless May 25, 2009
Lumpster (Yorkshire, UK)
34 out of 35 found this review helpful
I have been looking at sat nav devices for a while ahead of doing some driving in Europe and opted for this model as it looked to offer what I was after - a bigger screen, European mapping, brand-new model and a price-point under £200. After a couple of weeks of use, I am pretty pleased with my purchase - it was easy to set up, is easy to use and it seems to give fairly clear instructions.
A couple of downsides, however:
1) I live on a main A road and yet I struggle to get any satellite signal at home
2) a new roundabout was added to a busy A road in York around 18 months ago but the sat nat doesn't recognise it and still shows the 'old' road layout
3) I updated all of my maps on-line (a long and torturous 4hr process despite a fast broadband connection) and still the new roundabout above has not been picked up
4) at times, some of the instructions are not clear (e.g. "turn right and do an immediate u-turn") which means that you rely on the unit 100% at your peril (but this is probably true of all sat navs)
Overall, I'm happy with my purchase and it's a case of 'so far, so good' but I'm interested to see how it will cope with European roads later this Summer.
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